Vic.ai Privacy Policy

Effective Date: December 13, 2021

XFO Financials Inc. dba. Vic.ai (“Vic.ai”, “we”, “us” or “our”) provides autonomous and intelligent solutions to help businesses including enterprise finance and accounting (“Customer”), and Customer’s authorized individuals (“Customer User”) to digitally perform accounting and finance work more efficiently and accurately, and to improve decision making, and return on investment. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information and to help you understand and exercise your privacy rights.

1. Scope

This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, artificial intelligence platform, API, our support service, and other online or offline offerings (collectively “Services”). It applies to personal information collected by us from Customers, Customers Users, and those authorized by us to access the Services, or by a Customer to view such Customer’s Account Information through the Services (“Third-Party User”).

An Important Note: This Privacy Policy does not apply to any of the personal information that our Customers may collect and process using our Services (“Customer Data”). Our Customers’ respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers such as the Subscription Agreement, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to our Customer.

2. Personal information we collect

The categories of personal information we collect depend on how you interact with us, our Services, how you configure your account and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

A. Information You Provide to Us Directly

We may collect the following personal information that you provide to us:

  • Account Creation. We may collect information when you create an account or access an account created for you by Customer, Customer User, or a Third-Party User, such as name, email address, and administrative account ID.
  • Purchases. We may collect Customer’s personal information and details associated with Customer’s purchases, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details).
  • Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter or loyalty program, request customer or technical support, apply for a job, or otherwise communicate with us.
  • Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages).
  • Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information, which may include personal information.
  • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
  • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
  • Job Applications. We may post job openings and opportunities on our Services. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use this information to assess your qualifications.

B. Information Collected Automatically

We may collect personal information automatically when you use our Services:

  • Automatic Data Collection. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider.
  • Location Information. We may collect precise location information when you use our Services.
  • Cookies, Pixel Tags/Web Beacons, and Other Technologies. We may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to collect information through your use of our Services. The use of such Technologies is subject to your consent.

C. Information Collected from Other Sources

We may obtain information about you from other sources, including through third-party services and organizations.

3. How we use your information

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

A. Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as managing your information and accounts, providing access to certain areas, functionalities, and features of our Services.

B. Administrative Purposes

We use your information in our legitimate interest, or to comply with our legal obligations.

C. Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements, including email campaigns and personalized advertising.

D. Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

4. How we disclose your information

We disclose your information to third parties for a variety of business purposes:

A. Disclosures to Provide our Services

We may share your personal information with our third-party service providers who use that information to help us provide our Services.

B. Disclosures to Protect Us or Others

We may access and disclose any information we store associated with you to external parties if necessary to comply with law enforcement or protect others' rights.

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a major business transaction, your information may be sold or transferred as part of such a transaction.

5. Your privacy choice and rights

Your Privacy Choices

You may have rights regarding your personal information, including opting out of communications or restricting the placement of Technologies on your device.

Your Privacy Rights

In accordance with applicable law, you may have the right to:

  • Access, correct, delete, and restrict processing of your personal information.

6. Security of your information

We take steps to ensure that your information is treated securely. However, no system is 100% secure.

7. International data transfers

All information processed by us may be transferred and stored anywhere in the world.

8. Retention of personal information

We store the personal information we collect for as long as necessary to fulfill the purposes for which it was collected.

9. Supplemental notice for California Residents

This Supplemental Notice for California Residents only applies to our processing of personal information subject to the California Consumer Privacy Act of 2018.

10. Supplemental notice for Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties.

11. Children’s information

Our Services are not directed to children under 13 and we do not knowingly collect personal information from children.

12. Other provisions

Third-Party Websites/Applications

The Services may contain links to Third-Party Services, which are not controlled by us.

Changes to our Privacy Policy

We may revise this Privacy Policy from time to time.